35 New Broad Street, London - Oliver Swift headquarters

About Oliver Swift

Learn from the person who co-created the standard

Oliver Swift Ltd was founded by Austin Merrett, co-creator of OMDDMS®, the established global standard for Operating Model Transformation, currently on Version 4.

Headquartered at New Broad Street in the City of London, Oliver Swift serves clients across the UK, Europe, Africa, and the United States.

Austin has 25 years of experience leading operating model transformation programmes across financial services (Lloyds Banking Group, HSBC, Virgin Money), healthcare (NHS Digital), nuclear energy (EDF Nuclear New Build, Hinkley Point C). OMDDMS®courses have been delivered to the Scottish Government, the Danish MOD, the Australian Government, and a global retailer.

70%
Industry transformation failure rate
£Bns
Wasted annually on failed programmes
2022
OMDDMS® standard created

Why OMDDMS® exists

After decades leading enterprise transformations, Austin saw and experienced the issues firsthand. Every organisation reinventing the wheel.
No common language.
No repeatable method.
No standard.

McKinsey reports 70% of transformations fail. Billions wasted. Careers destroyed. Projects that should have taken months dragging on for years.

So Austin co-created OMDDMS®,the Operating Model Design Delivery Management Standard. Not from theory. Not from academia. From thousands of hours in the trenches, fixing what broke, learning what works.

Oliver Swift exists to share that knowledge. We train the people leading transformation today because we know exactly what they're up against.

What Makes Oliver Swift Different

We Wrote the Book
Founded by Austin Merrett, co-creator of OMDDMS®. You are learning from the source.
Battle-Tested
Forged in real transformations: £60M saved at Lloyds Banking Group, 38% cost reduction on a significant data project at first direct/HSBC, critical NHS Digital turnaround. This is not theory.
Living Standard
Updated based on real-world implementations. You get the latest thinking, not outdated frameworks from 2015.
Direct Access
Learn from Austin Merrett - a practitioner who has delivered £150M+ transformations. Asked the hard questions. Got the answers that work.

Sector Expertise

Financial Services

Retail Banking, Commercial Banking, Wealth, Pensions, Insurance, Credit Cards

Healthcare

NHS and private healthcare digital transformation

Manufacturing

Global manufacturing and production operations

Customer Service

Service excellence and operational optimisation

Nuclear New Build

Complex nuclear industry operations including Hinkley Point C

Military & Defence

Defence and military operations including Danish MoD

Who We Work With

Professional Services Firms

Train your consultants to deliver operating model transformation using the OMDDMS® framework. Build a differentiated transformation capability.

FTSE 250 & Enterprise

Chief Architects and Transformation Directors building internal capability. Train your people. Own the capability.

Government & Public Sector

Globally recognised certification providing assurance to Accounting Officers and Senior Responsible Officers on high-value transformation programmes.

Strategy without an operating model is just expensive paperwork!

Book your OMDDMS® Foundation, Practitioner, or Combined course today. Transform how your organisation delivers change.